ITIL® is a pre-eminent framework for managing IT service delivery by organizations around the world. The ITIL® 4 Foundation Certification Training Course provides a baseline for how to support business outcomes through the definition of a service lifecycle model, that prescribes specific processes and activities during the design, development, delivery, and support of IT services.
ITIL® 4 Foundation Certification Training Course provides the guidance organizations need to address new service management challenges and utilize the potential of modern technology. The course is designed to introduce you to IT Service Management. You will learn the importance of ITIL® 4 and its guiding principles. You will also learn the key concepts of Service Management and the four dimensions of Service Management. You will understand the components of ITIL Service Value System and ITIL Service Value Chain.
ITIL® is a widely adopted body of knowledge and best practices for successful IT service management that links with training and certification. ITIL® 4 Foundation Certification Training Course provides the guidance organizations need to address new service management challenges and utilize the potential of modern technology. It is designed to ensure a flexible, coordinated and integrated system for the effective management of IT-enabled services.
Anyone who would like a foundational understanding of IT Service Management
Candidates familiar with IT terminology and who have IT-related work experience are recommended.
Following are the modules of ITIL® 4 Foundation Course:
After completing this ITIL® 4 Foundation Certification Training, you will be able to:
You will undergo self-paced learning where you will get an in-depth knowledge of various concepts that will be covered in the course.
Course fee includes 02 AXELOS Sample Papers for your practice and an Exam Voucher for ITIL® 4 Foundation exam.
You will get lifetime access to LMS where presentations, quizzes, installation guides & class recordings are available.
We have a lifetime 24x7 online support team to resolve all your technical queries.
You will be awarded 16 PDUs and a Letter of Course Attendance on ITIL® 4 Foundation.
We have a community forum for our learners that further facilitates learning through peer interaction and knowledge sharing.
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